Software Freezes or Crashes during monitor colour measurements

Products affected:

In response to the following range of questions

The Solution:

If ccProfiler or ccStudio software freezes or crashes while measuring the first few patches on the screen during display profiling, Automatic Display Control (ADC) could be the cause. Please use the following instructions to turn off ADC in these programs:

In ccProfiler and ccStudio. During profile creation, make sure to uncheck the “Automatic Display Setup (ADC)” option and check the “Adjust brightness, contrast and RGB gains manually” in the “Display Hardware Setup” portion of the “Measurement” workflow step.

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