Calibrite PROFILER – Software remains in full screen and is unresponsive to menu options

About the following products:

• Calibrite PROFILER software with any supported Calibrite or upgraded X-Rite device

In response to the following scenario:

• After completing the measurement process and returning to the home screen, Calibrite PROFILER remains in full-screen mode, system menus become unresponsive, and it is not possible to access the computer desktop.

The Solution:

This situation may occasionally occur with some Mac configurations. On completion of the calibration process, if the application remains in full-screen mode after returning to the Calibrite PROFILER Home screen, it will be necessary to force-quit the application. Select Command+Option (alt)+esc to access Force-Quit, or select “Force Quit…” from the Apple menu.