Windows – software reinstall procedure:

• Un-plug the device and do not re-connect the device until the reinstallation is completed.
• Open the Control Panel.
• Click on “Programs and Features”.
• Highlight the program to be uninstalled: ccStudio, ccProfiler, i1Studio, i1Profiler or ColorChecker Camera Camera Calibration.
• Click “Uninstall”.
• Once this has uninstalled, remove all other items that refer to X-Rite in the ‘Publisher’ column (usually ‘X-Rite Device Manager’).
• Restart the PC and download the latest version of the software. The latest software versions can be found here.
• Select your application and download the latest Windows version.
• Install the software and restart the PC.
• Once restarted, do not plug the device in again until the computer is fully booted up, preferably in a rear USB socket, as they have higher power capability.