Calibrite PROFILER – Software will not launch

About the following products:

• Calibrite PROFILER software

In response to the following scenario/questions:

• Calibrite PROFILER will not launch or it only shows the pulsating start-up screen.
• How do I disable the X-Rite or Calibrite background Tray application?

The Solution:

If you have just installed the application and are getting the pulsating application screen restarting the computer often fixes the issue.

If you are using multiple monitor system and have the displays mirrored or duplicated it can prevent the application from starting correctly. Please close the application and ensure that you use an extended desktop between the displays.

• On a Windows system right click the desktop and select ‘Display settings’. Under the graphics showing the multiple displays, make sure that the ‘Extend these displays’ is selected in the drop-down to the right of the ‘Identify’ button.
• On a Mac. Open System Preferences/Settings and click ‘Displays’, then ensure that the second display is set as an ‘Extended display’ in the ‘Use as’ section.

If you still require the mirrored/duplicated option for your displays, it can be set back to this after the profiling process is complete.

If you have ccProfiler, ccStudio, X-Rite i1Profiler, i1Studio, or the associated X-Rite Tray application running in the background, you need to exit/quit them for Calibrite PROFILER to function.

To quit the profiling software Tray Application, right-click on the Tray icon in the bottom right in Windows Taskbar and select Quit. The tray may be in the additional items menu that is opened by clicking the up arrow in the bottom right taskbar.

Once the tray has been closed, restart the Calibrite PROFILER application.

NOTE: Calibrite PROFILER v1 is not supported on Virtual PC