Product Support

Here you will find support for your Calibrite ColorChecker products and compatible X-Rite legacy products

Please install the latest version of the software before viewing FAQs or submitting a support ticket relating to your Calibrite or X-Rite legacy products. Visit our downloads page for the latest software installers for Mac and Windows, including a list of compatible X-Rite legacy products. Software downloads can be found by clicking here.

If this does not resolve your issue, please select from the product groups below to access product specific FAQs and if necessary to submit a support ticket.


Calibrite PROFILER users should immediately update to the latest version – v1.3.2, released on June 3rd, 2024. This is an urgent critical update.

All users of Calibrite PROFILER should download and install v1.3.2 as soon as possible.

Click Here

For legacy X-Rite devices, upgrade here,

or click here for legacy CCProfiler support.