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Windows – software reinstall procedure:
Un-plug the device and do not re-connect the device until the reinstallation is completed.
Open the Control Panel.
Click on “Programs and Features”.
Highlight the program to be uninstalled: ccStudio, ccProfiler, i1Studio, i1Profiler or ColorChecker Camera Camera Calibration.
Click “Uninstall”.
Once this has uninstalled, remove all other items that refer to X-Rite in the ‘Publisher’ column (usually ‘X-Rite Device Manager’).
Restart the PC and download the latest version of the software. The latest software versions can be
found here
.
Select your application and download the latest Windows version.
Install the software and restart the PC.
Once restarted, do not plug the device in again until the computer is fully booted up, preferably in a rear USB socket, as they have higher power capability.
If you require further help with this product not listed above, please raise a support case
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